Welcome to Avatar Digital Marketing! By accessing and using our website, services, and tools available at https://www.avatar-digitalmarketing.com (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your relationship with Avatar Digital Marketing and outline the rules for using our services. Please read them carefully.
If you do not agree to these Terms, please refrain from using our Website and services.
1. Introduction
1.1. Avatar Digital Marketing provides digital marketing services, including but not limited to e-commerce solutions, SEO, paid media campaigns, conversion rate optimization (CRO), and videography.
1.2. These Terms apply to all visitors, users, and customers of the Website.
1.3. By accessing the Website or using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements.
2. Services and Agreements
2.1. Avatar Digital Marketing’s services are customized to meet the specific needs of each client. Any scope of work, timelines, and deliverables will be detailed in a separate agreement or contract.
2.2. While we aim to deliver the best possible results, we do not guarantee specific outcomes such as ranking positions, ad performance, or revenue growth, as these are influenced by various external factors.
2.3. Clients are responsible for providing accurate and complete information necessary for the execution of services. Delays or incomplete submissions may affect project timelines and results.
3. Intellectual Property
3.1. All content on the Website, including text, images, graphics, videos, and designs, is the intellectual property of Avatar Digital Marketing unless otherwise stated.
3.2. Users may not copy, reproduce, distribute, or republish any content from the Website without prior written consent.
3.3. Any custom work or deliverables created for clients under a specific contract remain the property of Avatar Digital Marketing until full payment is received.
4. Payment and Fees
4.1. Payment terms, fees, and schedules will be specified in the individual service agreement.
4.2. Payments must be made promptly according to the invoice issued. Late payments may result in additional charges or service suspension.
4.3. All fees are non-refundable unless explicitly stated in the agreement.
4.4. Currency for payments will be in Singapore Dollars (SGD), and clients are responsible for any applicable taxes or transaction fees.
5. Limitation of Liability
5.1. Avatar Digital Marketing shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or Website.
5.2. We are not responsible for any losses resulting from changes in search engine algorithms, third-party platforms (e.g., Google, Meta, TikTok), or market conditions.
5.3. Any reliance on information or services provided by Avatar Digital Marketing is at the user’s own risk.
6. User Responsibilities
6.1. Users agree to use the Website and services in compliance with all applicable laws and regulations in Singapore.
6.2. Any abusive, fraudulent, or harmful activity on the Website or in connection with our services will result in immediate termination of access.
6.3. Clients are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.
7. Confidentiality
7.1. Both parties agree to keep all proprietary and confidential information shared during the course of the business relationship secure and confidential.
7.2. Avatar Digital Marketing will not disclose client information to third parties unless required by law or necessary for the execution of services.
8. Privacy Policy
8.1. By using the Website, you agree to our collection, use, and sharing of personal data as outlined in our Privacy Policy.
8.2. Avatar Digital Marketing complies with Singapore’s Personal Data Protection Act (PDPA) and ensures the safe handling of personal information.
9. Termination
9.1. Avatar Digital Marketing reserves the right to terminate services or access to the Website at any time, with or without cause.
9.2. Clients who breach these Terms will have their agreements terminated, and any outstanding payments will remain due.
10. Governing Law
10.1. These Terms and Conditions are governed by the laws of Singapore.
10.2. Any disputes arising from or related to these Terms shall be resolved in the courts of Singapore.