Privacy Policy

Avatar Digital Marketing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.avatar-digitalmarketing.com) or use our services. By accessing or using our website, you consent to the practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please refrain from using our website.

1. Information We Collect

We collect personal data that is necessary for providing our services and improving your experience. This includes:

1.1. Information You Provide to Us

  • Name, email address, phone number, and other contact details submitted through forms, email, or phone.
  • Business information when you inquire about our services or enter into an agreement.

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Information: Pages viewed, time spent on the website, and navigation patterns.
  • Cookies and Tracking Technologies: Information gathered via cookies, pixels, or similar tools.

2. How We Use Your Information

We use your personal data to:

  • Provide and deliver our services, including responding to inquiries and fulfilling contracts.
  • Send important updates, promotional emails, or service-related communications.
  • Improve our website functionality, design, and user experience.
  • Analyze user behavior to enhance marketing strategies and service offerings.
  • Comply with legal obligations and protect against fraudulent activity.

3. Sharing of Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following scenarios:

3.1. Service Providers

We may share data with trusted third-party vendors, such as payment processors, email marketing platforms, and analytics providers, to facilitate our services.

We may disclose your information if required by law, regulation, or legal process to protect our legal rights or the safety of others.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings.
  • Analyze traffic and visitor behavior.
  • Deliver personalized content and advertisements.

You can manage cookie preferences or disable them entirely through your browser settings. However, this may affect the functionality of our website.

5. Data Protection and Security

We take the security of your personal data seriously. Measures we employ include:

  • Encrypted connections via SSL to protect data in transit.
  • Secure storage of data in compliant systems.
  • Regular monitoring for potential vulnerabilities.

While we strive to safeguard your data, no system is completely secure. By using our services, you acknowledge that risks associated with data transmission over the internet exist.

6. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once the data is no longer needed, we securely delete or anonymize it.

7. Your Rights Under the PDPA

As a user in Singapore, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Update or amend inaccurate or incomplete personal data.
  • Withdraw Consent: Opt-out of specific uses of your personal data by contacting us.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Changes will be effective upon posting to our website. Please check this page periodically for updates.

Your consent for the collection, use, and disclosure of your personal data will remain valid until you withdraw it in writing. You can withdraw your consent and request us to cease using or disclosing your personal data for any or all of the stated purposes by submitting a written request or via appropriate channels.